Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Zippd file-sharing service (the “Service”), operated by [Legal Entity Name — REPLACE] (“Zippd,” “we,” “us,” or “our”). By accessing, uploading to, downloading from, or otherwise using the Service, you (the “User” or “you”) agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Zippd is a zero-knowledge, end-to-end encrypted file-transfer service. Files uploaded through the Service are encrypted client-side using AES-256-GCM before transmission. The encryption key is generated and stored in the User’s browser and embedded only in the URL fragment of the share link. Zippd does not have, and cannot obtain, the means to decrypt User content.

Because of this design:

• We cannot view, search, scan, moderate, or otherwise inspect the contents of any file you upload.
• We cannot recover a file or its contents if you lose the share URL.
• We cannot verify the legality, accuracy, or appropriateness of content before it is uploaded.
• We can, however, delete any stored ciphertext upon valid legal request or violation report (see Section 7).

2. Eligibility & Account

You must be at least 16 years of age, or the age of digital consent in your jurisdiction, whichever is higher, to use the Service. By using the Service you represent and warrant that you meet this requirement.

If you create a registered account, you must provide accurate registration information and maintain the security of your credentials. You are responsible for all activity that occurs under your account. We may suspend or terminate any account at our sole discretion, with or without notice, and without refund.

3. User Content — Your Responsibility

You retain all rights to the files you upload (“User Content”). You grant Zippd a limited, non-exclusive, royalty-free license to store, transmit, and serve User Content solely as necessary to operate the Service.

You represent, warrant, and agree that:

• You own all rights to the User Content, or have all necessary licenses, consents, and permissions to upload and share it.
• The User Content does not and will not infringe, misappropriate, or violate any third party’s intellectual property rights, rights of publicity, privacy rights, or any contractual right.
• Your use of the Service complies with all applicable laws, regulations, and these Terms.
• You, not Zippd, are solely and exclusively responsible for the User Content and for the consequences of uploading or sharing it.

4. Acceptable Use Policy

You agree not to use the Service to upload, store, transmit, share, or facilitate any content that:

1. depicts, promotes, or facilitates the sexual exploitation or abuse of minors (Child Sexual Abuse Material — “CSAM”);
2. infringes any copyright, trademark, patent, trade secret, or other intellectual property right;
3. contains malware, ransomware, viruses, worms, trojans, keyloggers, exploit kits, or any other malicious code;
4. constitutes harassment, threats, stalking, doxxing, or non-consensual intimate imagery;
5. facilitates terrorism, violent extremism, or incitement to violence;
6. violates export control, sanctions, or arms-trafficking laws;
7. facilitates fraud, identity theft, phishing, or unauthorised access to computer systems;
8. contains personal data of third parties in violation of applicable data protection law; or
9. otherwise violates any applicable law of your jurisdiction or ours.

This list is illustrative, not exhaustive. We will remove any file we are notified of that violates this Section, terminate the account responsible, and where required by law, cooperate with law enforcement.

5. Quotas, Limits & Expiration

The Service imposes file-size, total-storage, transfer-rate, and retention-period limits, which differ for anonymous and registered Users and which we may change at any time without notice. All files automatically expire after their retention period and are deleted from our storage. You should not use the Service as a backup, archival, or long-term storage solution.

6. Anonymity & Logs

We deliberately collect the minimum information necessary to operate the Service. We do not log plaintext IP addresses; for abuse-prevention rate limiting we store only an HMAC-SHA256 hash of the IP address combined with our server secret. We may retain access logs containing this hashed identifier, request timestamps, user-agent strings, and the public file identifiers involved, for up to 30 days. We may retain registered-user email addresses and password hashes for the lifetime of the account.

7. Copyright / DMCA & Takedowns

If you believe content stored via the Service infringes your copyright, please submit a notice via the “Report copyright infringement / DMCA” link on the relevant download page, or at https://zippd.io/dmca. Your notice must include:

• A physical or electronic signature of a person authorised to act on behalf of the copyright owner;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the allegedly infringing material (the share-page public ID is sufficient);
• Contact information for the complainant;
• A statement that the complainant has a good-faith belief that the use is not authorised; and
• A statement, under penalty of perjury, that the information is accurate and that the complainant is authorised to act on behalf of the rights holder.

We will respond to complete notices in a reasonable time, generally by deleting the reported ciphertext from storage. We maintain a repeat-infringer policy: Users (including anonymous Users identified by IP-hash) whose uploads are the subject of multiple substantiated complaints will be terminated, banned, and where applicable, IP-blocked.

Our designated agent for DMCA notices is: [Designated Agent Name — REPLACE; register with U.S. Copyright Office]. Submit notices via the contact form with category DMCA / copyright.

8. Legal Process & Cooperation

We will respond to valid subpoenas, court orders, and other lawful process. Because of the Service’s zero-knowledge design, what we can produce is limited to ciphertext, public file identifiers, account email addresses (for registered Users), and the hashed-IP / timestamp logs described in Section 6. We cannot produce decrypted file contents and we cannot produce keys.

9. Service Provided “AS IS” — No Warranty

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT FILES WILL BE PRESERVED, DELIVERED, OR DECRYPTABLE. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ZIPPD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Zippd and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, demands, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your User Content; (b) your use of or access to the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including any intellectual property, privacy, or publicity right.

12. Termination

We may suspend or terminate your access to all or any part of the Service, with or without notice, for any reason or no reason, including without limitation a violation or suspected violation of these Terms or the Acceptable Use Policy. Upon termination, your right to use the Service ceases immediately. Sections 3, 7, 8, 9, 10, 11, 12, 13, 14, and 15 survive termination.

13. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of [Governing-law Jurisdiction — REPLACE, e.g. “Germany,” “the State of Delaware, USA,” “the Republic of Estonia”], without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by the competent courts located in [City, Country — REPLACE], and you irrevocably consent to the personal jurisdiction and venue of those courts. [OPTIONAL FOR US: Replace this clause with binding individual arbitration before AAA / JAMS, with class-action waiver.]

14. Changes to the Terms

We may revise these Terms at any time. The “Last updated” date at the top of this page indicates when the Terms were last changed. Your continued use of the Service after a revision constitutes acceptance of the revised Terms.

15. Miscellaneous

Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall continue in full force and effect.
No waiver. Our failure to enforce any provision shall not be deemed a waiver of that provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Zippd concerning the Service and supersede all prior agreements.
Contact. Questions about these Terms? Use the contact form with category Legal.